Top 10 Attributes of a Good Contractor
In today's market place no consumer should not tolerate anything less than a perfect "10" in contractor performance. You would expect no less from any other professional services provider- your doctor, your lawyer, or your financial advisor. Why should you expect any less from the company that will literally cut into your most valuable investment and your most personal statement- your home?
That said, be prepared to pay for this kind of professionalism. Businesses that run professionally are profitable. That is how they stay around year after year to serve their clientele, and why, for most well-established contractors, repeat business is 80% of the business they do every year.
When deciding who to hire to make your house a home for life, consider the top 10 traits of a professional remodeler.
1. Your first phone call is returned within in 24 hours.
2. He shows up on time for the initial interview/consultation.
3. He tells you when he will get back to you with a proposal, and he does it.
4. The contract price is well-documented.
5. The supervisor and work crews are all respectful of your home and privacy.
6. Works seem confident and sure of what they are doing.
7. Workers are clear in explaining their work.
8. The project moves along on a predictable schedule.
9. Problems are dealt with in a forthright and honorable manner.
10. The finished product is smashing.